Welcome to https://scottsdalewaterdamagerestoration.net/ (the “Site”). We understand that privacy online is important to users of our Site, especially when conducting business. This Privacy Policy governs our policies with respect to those users of the Site (“Visitors”) who visit without transacting business and Visitors who register to transact business on the Site and make use of the various services offered by Scottsdale Water Damage Restoration (collectively, “Services”) (“Authorized Customers”).
“Personally Identifiable Information” refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains, including, but not limited to, name, address, phone number, email address, financial profiles, and payment information. Personally Identifiable Information does not include information that is collected anonymously (without identification of the individual user) or demographic information not connected to an identified individual.
We may collect basic user profile information from all Visitors. We may collect the following additional information from Authorized Customers: name, email address, phone number, property address, and other information necessary to provide water damage restoration and related services.
In addition to our direct collection of information, third-party service providers (such as payment processors, insurance partners, and financial institutions) may collect information from our Visitors and Authorized Customers as necessary to provide their services. We do not control how these third parties use such information, but we ask them to disclose how they use personal information provided to them. Some third parties may act solely as intermediaries and may not store, retain, or use the information provided to them beyond completing a transaction.
We use Personally Identifiable Information to customize the Site, provide appropriate service offerings, schedule and perform restoration services, and fulfill service requests. We may contact Visitors and Authorized Customers by email or phone regarding service inquiries, estimates, scheduling, or information related to the subject matter of the Site. We may also use Personally Identifiable Information to respond to specific inquiries or provide requested information.
Personally Identifiable Information about Authorized Customers may be shared with trusted partners or service providers when necessary to evaluate, schedule, or complete requested services. We may share aggregated, non-identifying information about our Visitors with affiliated agencies or third-party vendors. Visitors and Authorized Customers may opt out of receiving communications from us or our partners at any time.
Personally Identifiable Information collected by Scottsdale Water Damage Restoration is securely stored and is not accessible to third parties or employees except as necessary to provide Services or as described in this Privacy Policy.
Visitors and Authorized Customers may opt out of receiving unsolicited communications from us or our partners by following the instructions included in our emails or by contacting us at contact@scottsdalewaterdamagerestoration.net.
A cookie is a small piece of information that a website stores on a visitor’s computer and that the visitor’s browser provides to the website each time the visitor returns. We use cookies to collect information about Visitor preferences and to improve Site functionality. You may instruct your browser to refuse cookies or to indicate when a cookie is being sent. If you do not accept cookies, some portions of the Site may not function properly.
Yes. Cookies are used to understand Visitor preferences, enhance user experience, and provide security features. For example, cookies may be used to manage session timeouts for Authorized Customers.
Some of our service providers may use cookies that are stored on your device when you visit our Site. These cookies are governed by the privacy policies of those third-party providers.
We may use login and usage information, including IP addresses, browser type, pages visited, and date and time of visits, to analyze trends, administer the Site, track user activity, and gather demographic information for internal purposes.
Scottsdale Water Damage Restoration may partner with vendors and service providers who may have access to certain Personally Identifiable Information on a need-to-know basis in order to evaluate eligibility for services or complete requested work. This Privacy Policy does not cover the collection or use of information by those third parties.
Our employees are trained in our security policies and practices. Access to Personally Identifiable Information is limited to authorized personnel with password-protected access. We regularly review our security procedures. Sensitive information is protected using commercially reasonable encryption and security protocols. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Visitors and Authorized Customers may contact us to update or correct their Personally Identifiable Information by emailing contact@scottsdalewaterdamagerestoration.net.
Visitors and Authorized Customers may request deletion or deactivation of their Personally Identifiable Information by contacting us. Due to backups and record-keeping requirements, some residual information may remain, but such information will no longer be actively used, sold, or transferred.
Under applicable data protection laws, you may have the following rights:
The right to access your information
The right to rectification
The right to erasure
The right to restrict processing
The right to object to processing
The right to data portability
The right to complain to a supervisory authority
The right to withdraw consent
Our Services are not directed to individuals under the age of 18, and we do not knowingly collect Personally Identifiable Information from children under 18. If you believe a child has provided us with personal information, please contact us immediately, and we will promptly delete such information.
We may update this Privacy Policy from time to time. Changes will be posted on the Site. If changes materially affect the handling of Personally Identifiable Information that a Visitor or Authorized Customer has requested not be disclosed, we will notify the affected individual to allow them to prevent such disclosure.
The Site may contain links to other websites. When you click on a link to another website, you are subject to that site’s privacy policy. We encourage you to review the privacy policies of any linked sites.
If you have any questions about this Privacy Policy, please contact us at contact@scottsdalewaterdamagerestoration.net.
